Technology Executive · 23+ Years

Ali
Bilgrami

Information Governance, AI Risk &
Digital Transformation Leader

An executive who bridges enterprise information governance with regulatory rigor — delivering measurable outcomes across AI governance, data modernization, cybersecurity compliance, and large-scale enterprise IT operations for Fortune 500 firms and federal agencies.

23+ Years Experience
$1B+ Portfolio Managed
40K+ Users Impacted
At a Glance
🏛
Most Recent Role Director, Enterprise AI Controls & Information & Data Governance; User Productivity and Collaboration (2022–2025)
📋
Disciplines Enterprise IT Operations - ITSM, Infrastructure & Platforms, User Experience & Productivity, Architecture
Information Governance - lifecycle, retention, legal holds, AI governance, DLP, compliance monitoring
🌐
Sectors Served Defense, Federal Civilian, Financial Regulation, Energy, Aviation, Healthcare
🎓
Certifications ITIL Expert · PMP · B.B.A. Computer Information Systems
Quantified Results
Outcomes That Move the Needle
$3.9M
Vendor overcharges recovered through disciplined commercial audit & SLA governance
Contract Management
1.2PB
Unstructured data governed — classification, DLP, legal holds, Zero Trust, 40K users
Information Governance
55%
Productivity gain from consolidating 8 regional IT groups into a single global operating model
IT Operations
48%
Telecom cost reduction through strategic contract renegotiation & vendor transition
Cost Optimization
$1.3M
Annual OPEX reduction from global operations consolidation across EMEA, APAC & NA
Financial Impact
T1→T3
Enterprise legal risk reduced from Tier 1 critical to Tier 3 through IG controls
Risk Reduction
40K
Users migrated from Microsoft Commercial to GCC High in wave-based program
Cloud Migration
$11M
Federal program grown from $400K engagement through disciplined delivery & governance
Business Growth
Areas of Expertise
Nine Pillars of Executive Expertise

Each pillar represents a distinct, fully developed practice area — grounded in industry frameworks, regulatory standards, and two decades of delivery across public and private sector organizations. Click any card to explore frameworks, standards alignment, and real outcomes.

01 / 08
📋

Information Governance & Data Governance

Enterprise IG programs spanning data lifecycle, retention, legal holds, DLP, classification, access controls, OCG compliance, and AI governance — under the IGRM framework.

IGRM Sedona Principles MS Purview
Explore Pillar →
02 / 08
🤖

AI Governance & Risk Controls

Enterprise AI governance frameworks — permissibility rules, guardrails, risk assessment, and controls for Copilot, AI chatbots, and Agentic AI with RAG in regulated environments.

NIST AI RMF Responsible AI RAG / Agentic
Explore Pillar →
03 / 08

Enterprise Risk Management & GRC

End-to-end GRC programs using Three Lines of Defense — risk register management, control testing, audit liaison, and regulatory compliance across SOX, CMMC, NIST, and FISMA.

ServiceNow IRM NIST 800-53 CMMC
Explore Pillar →
04 / 08
🌐

Digital Transformation & Portfolio Management

Multi-year enterprise transformation programs — cloud migrations, app rationalization, shared services models — with formal portfolio governance and benefits realization.

PMO Cloud Migration App Rationalization
Explore Pillar →
05 / 08
📝

Vendor & Contract Governance

Managing $800M+ IT services contracts — SLA frameworks, third-party risk programs, commercial audit, and recovering millions in overcharges through disciplined governance.

TPRM SLA Governance Commercial Audit
Explore Pillar →
06 / 08
🏗

IT Strategy & CIO Advisory

Executive-level technology strategy for federal agencies and Fortune 500 firms — aligning IT investments with corporate strategy, optimizing spend, and establishing governance operating models.

ITIL Expert CIO Advisory IT Roadmap
Explore Pillar →
07 / 09

ITSM & ServiceNow Platform Governance

ITIL Expert-led enterprise service management — Incident, Problem, Change, Service Catalog, CMDB, SLA governance, and Continual Service Improvement across global multi-location operations.

ITIL Expert ServiceNow ITSM SLA / OLA Governance
Explore Pillar →
08 / 09

Enterprise IT Operations

The complete framework for governing, running, and continuously improving large-scale enterprise IT operations — ITIL-aligned, architecture-informed, and outcomes-driven.

ITIL Expert ITSM Governance 70+ Locations
Explore Pillar →
09 / 09
🔄

Change Management, Training & Communications

Prosci ADKAR, Kotter 8-Step, and structured stakeholder engagement — the human architecture behind every successful technology and governance transformation.

Prosci ADKAR Kotter 8-Step Stakeholder Engagement
Explore Pillar →
Career History
Experience at a Glance
Defense / Federal
Director — Enterprise AI Controls, Information & Data Governance
Enterprise IG compliance lead for 40,000-person Fortune 500 firm. Directed data retention, legal holds, DLP, AI governance, and CMMC/NIST 800-53/171 compliance. Led 1.2PB GCC High migration and enterprise AI product portfolio.
Enterprise IT Info Gov CMMC Data Gov
Consulting
Senior Manager — Digital Risk & Information Governance Advisory
Built and brought to market a Digital Risk / IG solution on ServiceNow IRM — selected as 1 of 2 globally funded Big 4 risk management solution investments. Led federal transformation for U.S Army Aviation .
ITIL Expert Enterprise IT Cloud Architect Dig Transformation
Federal Finance
Deputy Program Manager — Applications & Governance, U.S. SEC
Governed O&M of 120+ applications for the U.S. Securities & Exchange Commission. Established portfolio baseline, application lifecycle governance, and compliance controls for a highly regulated environment.
Federal / Energy
Program Manager — Innovation & Engineering
Owned Demand Management and technology roadmap for the U.S. Department of Energy OCIO. Evaluated and implemented new technologies end-to-end from requirements through operationalization.
Enterprise IT PM ITIL
Aviation / Energy
Senior Manager / Global ITSM Manager
Led 55-person global IT team across 8 hubs and 70+ locations. Achieved 55% productivity gain, 48% telecom cost reduction, and $1.3M annual OPEX reduction through global operations consolidation and ITIL governance.
ITIL Expert
Federal Consulting
Program Manager / Senior Manager — Federal CIO Consulting
Led IT governance consulting for HHS, NIH, HUD, DOT, State, and NHLBI. Grew $400K engagement to $11M program at HHS OCIO. Managed RFP/source selection and $800M IT services contract governance.
CIO Advisory
Technology & Platform Proficiency
Microsoft PurviewAvePointServiceNow IRMServiceNow ITOMServiceNow HRSDMicrosoft M365SharePoint OnlineTeams / OneDriveAzure / GCC HighMicrosoft CopilotProofpointMoveworksDynatracePower BISAPSmartsheetJira / MS ProjectNIST 800-53NIST 800-171CMMC 2.0Zero TrustSOXFISMAITARIGRMSedona PrinciplesITIL ExpertPMP
Let's Connect

Open to Strategic Conversations

Whether you are building an enterprise Information Governance program, navigating a complex cloud migration, need a senior leader to drive GRC transformation, or are exploring executive leadership opportunities — I welcome meaningful conversations.

Open To

VP / Executive Director — Information Governance, GRC, or AI Governance
CDO / CIO / Chief Information Governance Officer
Enterprise Digital Transformation Leadership
Consulting — IG, AI Risk, GRC, or Enterprise IT Operations
Board Advisory / Governance Committee Positions
Speaking — AI Governance, Zero Trust, Information Governance